Jamin Hegeman is a design director at Adaptive Path, where he leads project teams and helps define the design practice. His work includes designing solutions in healthcare, education, finance, media, commerce, and social interaction for an array of clients, from large international organizations to startups. 

Previously, he was a senior designer at Nokia, a master of design student at Carnegie Mellon University, a web consulting business owner, an editor, and a journalist. He has also fried burgers at McDonald’s, sold cigarettes at 7-11, and tidied up the giftware section at Marshalls. 

Jamin is a member of the Service Design Network Advisory Board. He contributed to the book, This Is Service Design Thinking, and frequently speaks about service design and design practice at conferences and workshops. He also organizes Service Design Drinks in San Francisco.

He plays soccer, writes poetry, draws, and makes beer.