For Immediate Release
SAN FRANCISCO, Calif. - December 8, 2008- Adaptive Path today announced the successful completion of its work with PayCycle, Inc, to collaboratively redesign the setup process for new customers of PayCycle’s award-winning online payroll service. The goal of the project was to extend PayCycle’s reputation for making payroll easy through continued innovation in the setup experience.Adaptive Path’s team of experienced strategists and designers worked closely with PayCycle on the new setup process. The project is another example of PayCycle’s ongoing commitment to a superior customer experience.
“This project has been important for PayCycle as we continue to innovate around making payroll easy. Our work with Adaptive Path is consistent with our leadership role in online payroll.” said PayCycle’s Vice President of Branded Business, Jane Willis.
“Like PayCycle, Adaptive Path is focused on using design to improve people’s lives. We are dedicated to understanding how customer experience can be translated into winning products and services,” said Sarah B. Nelson, Design Strategist at Adaptive Path and leader of the Adaptive Path project team. ” Part of what is exciting about our work is that we are helping the industry address a wider problem while providing practice development enabling our clients to continue innovating as they move forward.
For more information, please see the case study here.
About Adaptive Path Adaptive Path is an experience strategy and design firm that helps companies deliver great experiences through their products and services. Widely recognized as thought-leaders in the emerging field of experience design, Adaptive Path has worked with leading organizations such as Sony, National Public Radio, Crayola, Microsoft, the United Nations, and a global top-three mobile device manufacturer. The company has operations in San Francisco and in Austin, Texas.
Contact:
Roland Smart
(415) 495-8270
roland at adaptivepath dot com
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