Case Study: Soundflavor
October 2, 2006
Have you ever been listening to your own music playing on shuffle and said, "Wow, I didn't know I owned... Read more »
90% of All Usability Testing is Useless
June 16, 2004
When done right, usability testing will improve your Web site and your development process, but the current culture surrounding Web site usability testing is such that it rarely benefits the design. Read more »
Self-Service Web Applications: Less Cost, More Value
November 12, 2002
Lost in the Internet backlash of the last few years was some very good news about the real value that the Web holds for many companies: saving money. Read more »
Taxonomic Distress: The Challenge of Developing Effective Taxonomies for Web-facing Businesses
May 21, 2002
Any time you've got a big pile of stuff that you want to put out into the world, a sensible taxonomy will be crucial to your success, assuming you define success as “when people can actually find what they're looking for.” Read more »