Adaptive Path Workshops & Events
MX San Francisco: Managing Experience Through Creative Leadership
As the business value of design becomes clearer, creative managers building the next generation of products and services are confronted with an increasingly demanding set of challenges. MX brings together thought leaders from the experience design industry to share how to get great experiences out into the world.
MX San Francisco 2007
- Listen at IT Conversations
- Subscribe via iTunes
- Grab the RSS feed
- Watch Peter Merholz's "Experience is the Product" slidecast
- All eight sessions available; 30-60 minutes each
UX Week
UX Week is the premier experience design conference where thought leaders share the latest experience design thinking and identify emerging industry trends. UX Week brings together a diverse group of user experience professionals from all levels -- directors, managers, and practitioners -- and a variety of industries.
UX Week 2007
- Subscribe via iTunes
- Grab the RSS feed
- Watch Bill DeRouchey "Learning Interaction Design From Everyday Objects" slidecast
- Over 20 sessions available; approximately 45 minutes each
UX Week 2006
- Listen at IT Conversations
- Grab the RSS feed
- Over 20 sessions available; approximately 45 minutes each
Expert Interviews
Brandon Interviews Scott Hirsch About Bridging Design and Business Strategy: Brandon Schauer chats with Scott Hirsch, founding principal at Management Innovation Group, a strategy consulting firm that works with clients to understand where to play and how to win in world of rapid (and often disruptive) change in markets, technologies, and business models.
Download mp3 audio file (50MB)
Peter in Conversation with Don Norman About UX & Innovation: Peter Merholz chats with Don Norman, author and co-author of fourteen books, including the seminal The Design of Everyday Things, and his recently released The Design of Future Things, about what he thinks about user experience design today and what companies need to do to innovate.
Download mp3 audio file (50MB)
Peter Talks Shop with Zipcar CEO Scott Griffith: Peter Merholz talks with Scott Griffith about the balance of user experience and business concerns in the design of Zipcar's unique customer experience.
Download mp3 audio file (40MB)
Peter Interviews Hotel CEO Chip Conley: Peter Merholz and Chip Conley talk about recession planning, service design, systematizing experience design (Joie de Vivre Hotels uses a tool called "experience report cards"), team dynamics, succession planning, and all manner of things.
Download mp3 audio file (40MB)
Jesse Interviews Wells Fargo VP Secil Watson: Jesse James Garrett and Secil Watson talk about managing customer experiences through Wells Fargo's web sites and its phone and electronic servicing channels.
Download mp3 audio file (40MB)
Peter Interviews Virgin USA's Julie Peters: Peter Merholz and Julie Peters talk about launching new Virgin brands in North America.
Download mp3 audio file (22MB)
Adaptive Path Appearances
"Subject to Change" Authors on Product Development: Brandon Schauer, David Verba and Peter Merholz provide insights about how prosperous businesses can — and should — use customer experiences to inform and shape the product development process, from start to finish.
Download mp3 audio file (12MB)
The End of Products, Emergence 2007, Todd Wilkens: Todd shares his thoughts on the emerging field of service design and its implications for product design.
Download mp3 audio file (51MB)
Multi-media Web Content, .net magazine, Peter Merholz: Peter participates in a panel with Andy Budd of ClearLeft and Hammad Khan (persona creative) to discuss the creation of a positive user experience and the importance of user experience design.
Download mp3 audio file (22MB)
The Coming Age of Magic, ETech Conference 2007, Mike Kuniavsky: Mike discusses how information processing is integrated into everyday objects, and the 'desktop' metaphor is obsolete. This post-desktop model of computing is known as ubiquitous computing.
Download mp3 audio file (18MB)